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Frequently Asked Questions

How do I set my timezone?​

Send /settimezone to your bot followed by your timezone:

/settimezone America/New_York

Send /settimezone without arguments to see your current setting and common timezone options. Your timezone affects reminders, events, and any time-related output.

How do I change the bot's language?​

Send /setlang followed by a language code:

/setlang es

Send /setlang without arguments to see available languages.

Can I assign multiple roles to one bot?​

Yes. A single bot can have multiple roles assigned simultaneously. For example, you could have one bot that handles RSS feeds, MLB scores, and reminders. Each role adds its own set of commands, and /help will list all available commands grouped by role.

What's the difference between private chat and group chat?​

Bots work in both private chats (1-on-1 with the bot) and group chats (bot added to a group).

  • Private chat — The user interacts directly with the bot. Command access is controlled by the "Owner only" / "Anyone" setting.
  • Group chat — The bot is a member of a Telegram group. Commands must be sent with the bot's username (e.g., /games@my_bot) or with the bot set as the group's default bot. Group commands can be restricted to admins only or disabled entirely.

See Webhooks for details on group command settings.

Do I need to keep the dashboard open for the bot to work?​

No. Once the webhook is enabled, your bot runs on the MyTelegramBots platform 24/7. You only need the dashboard to configure settings, assign roles, or check status.

Can I use the same bot token on another platform?​

A bot token can only have one webhook URL at a time. If you register the same token on another platform, it will overwrite the MyTelegramBots webhook and your bot will stop working here. Each bot should be dedicated to one platform.

How often are RSS feeds checked?​

The default interval is 60 minutes. Users can adjust the check frequency with /reschedulefeed. The platform deduplicates articles so you never receive the same item twice.

Is there a limit on how many bots I can create?​

The Free plan supports up to 3 bots. The Pro plan allows unlimited bots. All plans include access to every available role.

My bot isn't responding. What should I check?​

  1. Webhook is enabled — Check the dashboard to confirm it's toggled on
  2. Token is valid — Make sure you haven't revoked or regenerated the token in BotFather
  3. Group settings — If in a group, check that group commands aren't set to "Disabled"
  4. Command access — If set to "Owner only," other users won't receive responses
  5. Role is assigned — The bot needs at least one role for role-specific commands to work